Urban Crate values your trust and is committed to safeguarding your privacy. This policy outlines
how
we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We may collect the following information:
Personal Info: Name, phone number, email, and address
Service Details: Pickup and delivery addresses, moving inventory, and special requests
Payment Info: Transaction data (processed securely via trusted third-party gateways)
Technical Data: IP address, browser type, and usage data through cookies
2. How We Use Your Information
Your data helps us to:
Schedule and complete your move
Provide accurate quotes and invoices
Improve customer support and service quality
Send updates, confirmations, or promotional offers (if opted in)
3. Sharing Your Data
We do not sell your personal information. We may share it with:
Verified service partners (e.g., transport teams, payment processors)
Authorities when required by law
4. Data Security
Urban Crate uses secure servers, encrypted connections, and access controls to protect your
information
from unauthorized access.
5. Your Rights
You have the right to:
Access and update your personal data
Request deletion of your data
Opt out of promotional communications
6. Cookies Policy
We use cookies to enhance your browsing experience. You may disable cookies via your browser
settings.
7. Updates to This Policy
We may revise this Privacy Policy as needed. Any changes will be reflected on this page with an
updated
effective date.
