Urban Crate values your trust and is committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following information:

Personal Info: Name, phone number, email, and address

Service Details: Pickup and delivery addresses, moving inventory, and special requests

Payment Info: Transaction data (processed securely via trusted third-party gateways)

Technical Data: IP address, browser type, and usage data through cookies

2. How We Use Your Information

Your data helps us to:

Schedule and complete your move

Provide accurate quotes and invoices

Improve customer support and service quality

Send updates, confirmations, or promotional offers (if opted in)

3. Sharing Your Data

We do not sell your personal information. We may share it with:

Verified service partners (e.g., transport teams, payment processors)

Authorities when required by law

4. Data Security

Urban Crate uses secure servers, encrypted connections, and access controls to protect your information from unauthorized access.

5. Your Rights

You have the right to:

Access and update your personal data

Request deletion of your data

Opt out of promotional communications

6. Cookies Policy

We use cookies to enhance your browsing experience. You may disable cookies via your browser settings.

7. Updates to This Policy

We may revise this Privacy Policy as needed. Any changes will be reflected on this page with an updated effective date.