We may collect the following information:
Personal Info: Name, phone number, email, and address
Service Details: Pickup and delivery addresses, moving inventory, and special requests
Payment Info: Transaction data (processed securely via trusted third-party gateways)
Technical Data: IP address, browser type, and usage data through cookies
Your data helps us to:
Schedule and complete your move
Provide accurate quotes and invoices
Improve customer support and service quality
Send updates, confirmations, or promotional offers (if opted in)
We do not sell your personal information. We may share it with:
Verified service partners (e.g., transport teams, payment processors)
Authorities when required by law
Urban Crate uses secure servers, encrypted connections, and access controls to protect your information from unauthorized access.
You have the right to:
Access and update your personal data
Request deletion of your data
Opt out of promotional communications
We use cookies to enhance your browsing experience. You may disable cookies via your browser settings.
We may revise this Privacy Policy as needed. Any changes will be reflected on this page with an updated effective date.